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1. Privacy Commitment: At Buy Zone Market, we respect your privacy and are committed to protecting your personal information when you browse our website, place an order, or contact our support team.

2. Information We Collect: We may collect your name, email address, phone number, delivery address, and order details when you create an account, place an order, subscribe to our newsletter, or contact us.

3. Order Information: Your information is used to process and deliver your shopping orders, provide order updates, confirm delivery details, and offer customer support.

4. Cash on Delivery: Buy Zone Market accepts Cash on Delivery (COD) as the available payment method. We do not collect or store credit card, debit card, bank account, or online payment credentials.

5. How We Use Your Information: We use your information to fulfil orders, arrange delivery, respond to enquiries, improve our products and services, and provide a better shopping experience.

6. Data Sharing: We do not sell or rent your personal information. Information may be shared only with trusted delivery and service partners when necessary to complete and support your order.

7. Data Security: We use reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

8. Cookies: Our website may use essential cookies to maintain shopping-cart functionality, remember preferences, improve website performance, and understand how visitors use our store.

9. Marketing & Your Rights: If you subscribe to our newsletter, we may send you product updates, offers, and shopping news with your consent. You can unsubscribe at any time. You may also request access, correction, or deletion of your personal information.

10. Contact Us: If you have questions about this Privacy Policy or how your information is handled, please contact Buy Zone Market through our website's Contact section or email us at privacy@buyzonemarket.info.

1. Acceptance of Terms: Welcome to Buy Zone Market. By accessing or using our website, you agree to follow these Terms & Conditions. Please read them carefully before browsing or placing an order.

2. Account Registration: Some features may require an account. You are responsible for providing accurate information and keeping your account credentials secure. You are also responsible for activity carried out through your account.

3. Products & Information: We make reasonable efforts to display accurate product names, descriptions, images, availability, and specifications. Product colors or appearance may vary slightly depending on your device or screen settings.

4. Pricing: Product prices displayed on Buy Zone Market are subject to change without prior notice. We may correct pricing or listing errors and may cancel an order if an incorrect price or product detail has been displayed.

5. Orders: Placing an order represents your request to purchase the selected products. We reserve the right to accept, reject, or cancel an order due to product availability, incorrect information, suspected misuse, or delivery limitations.

6. Cash on Delivery (COD): Buy Zone Market accepts Cash on Delivery (COD) as the available payment method. Customers must pay the complete order amount in cash to the delivery partner when the order is delivered. Orders may be cancelled if COD verification cannot be completed.

7. Shipping & Delivery: Delivery times are estimates and may vary depending on location, product availability, courier operations, weather, or other circumstances. Customers are responsible for providing a complete and accurate delivery address and contact number.

8. Returns & Refunds: Eligible products may be returned within the applicable 7–14 day return window, subject to our Return & Refund Policy. For COD orders, approved refunds may be provided through an eligible bank transfer or store credit, as applicable.

9. Intellectual Property: All website content, including logos, text, graphics, product descriptions, images, designs, and software, belongs to Buy Zone Market or its authorized partners. Unauthorized copying, reproduction, or distribution is prohibited.

10. Limitation of Liability & Contact: Buy Zone Market will not be responsible for indirect or consequential losses arising from the use of our website or products, except where required by applicable law. If you have questions about these Terms & Conditions, please contact our support team through the Contact section of our website.

1. Return Window: We offer a 7–14 day return window from the date of delivery. The exact return period may vary depending on the product category.

2. Return Eligibility: Items must be unused, unwashed, undamaged, and returned in their original packaging with all tags and labels attached.

3. Non-Returnable Items: Gift cards, digital products, activated SaaS subscriptions, opened personal-care products, perishable food items, personalized products, customized items, and products marked as final sale are generally non-returnable.

4. How to Request a Return: Contact Buy Zone Market support with your Order ID and the reason for the return. Our support team will guide you through the return process.

5. Return Pickup: For eligible returns, we may arrange a return pickup through our delivery partner. Customers must securely pack the product with its original accessories, tags, and packaging.

6. Product Inspection: Returned products are inspected after they reach our facility. A refund or replacement will be approved once the item meets the applicable return conditions.

7. COD Refunds: Since Buy Zone Market accepts Cash on Delivery (COD) as the payment method, approved refunds for COD orders may be provided through bank transfer or store credit, depending on the customer's preference and applicable requirements.

8. Refund Timeline: Once a return is approved, the refund process will generally be completed within 5–7 business days. The time required for a bank transfer may vary depending on the customer's bank.

9. Damaged or Defective Products: If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your Order ID and clear photos. We may arrange a replacement or eligible refund at no additional return cost.

10. Exchanges & Support: Direct exchanges may not be available for every product. If you need a different product, you may return the eligible item according to this policy and place a new order. For assistance, contact our Buy Zone Market support team.